Cookie Policy
This Cookie Policy explains how Fiskl Limited, on behalf of the Fiskl Group, uses cookies and similar technologies across the Fiskl web properties (collectively, the “Sites”). It is part of the Fiskl Privacy Policy and is incorporated by reference into the Customer Terms of Service.
The Fiskl web properties are organised into distinct layers, each with a different cookie posture:
- The marketing and informational website (com) — uses strictly necessary, functional, analytics, and (where you consent) marketing cookies, as described in this policy.
- The Fiskl platform domains (fiskl.com and pricing.fiskl.com) — these are separate from the marketing website. They host registration, pricing, login, checkout, and the logged-in Service. They use only strictly necessary cookies required for the Fiskl Platforms and the registration and checkout flow to function (security, authentication, session, fraud prevention), plus a limited set of conversion-measurement cookies where you have consented on the unauthenticated pages. Third-party analytics and marketing cookies are not deployed inside the logged-in Service.
If you have questions, contact privacy@fiskl.com. For data protection matters, contact dpo@fiskl.com.
1. What are cookies and similar technologies
A “cookie” is a small text file stored on your device when you visit a website. Cookies are widely used to make websites work efficiently, to remember your preferences, to support security, and to provide analytics and marketing.
We also use other technologies that perform a similar function, including:
- local storage and session storage in your browser;
- pixel tags, web beacons, and tracking pixels;
- software development kit (SDK) signals on the Fiskl mobile applications;
- server-side tracking where applicable.
In this Cookie Policy, references to “cookies” include these similar technologies unless the context requires otherwise.
Cookies can be:
- First-party — set by Fiskl on Fiskl-controlled domains;
- Third-party — set by another organisation through code embedded in the Sites;
- Session — temporary, deleted when you close your browser;
- Persistent — kept until they expire or you delete them.
2. How Fiskl uses cookies
Fiskl uses cookies in four categories.
2.1 Strictly necessary
These cookies are required for the Sites to function. They cannot be disabled because doing so would prevent the Sites from working. Examples:
- session and authentication cookies that keep you signed in;
- security cookies that detect fraud and protect against attack;
- load-balancing and infrastructure cookies that route your requests correctly;
- consent record cookies that remember your cookie preferences.
Strictly necessary cookies do not require your consent.
2.2 Functional
These cookies remember choices you make and provide enhanced features. Examples:
- preferred language and region;
- display preferences (dark mode, layout);
- recently viewed items;
- form auto-fill data within the Fiskl Platforms.
We treat functional cookies as opt-in where required by your jurisdiction’s law.
2.3 Analytics
These cookies help us understand how visitors use the Sites so we can improve them. Examples:
- counting visits and traffic sources;
- measuring page performance;
- identifying user-experience issues;
- aggregated reporting on feature usage.
Analytics cookies require your consent in jurisdictions where the law requires it (including the UK and EEA).
2.4 Marketing
These cookies are used to deliver and measure marketing about Fiskl. Examples:
- attribution of marketing campaigns;
- frequency capping on advertising;
- conversion measurement;
- retargeting on third-party platforms.
Marketing cookies require your consent in jurisdictions where the law requires it.
3. Third-party cookies on fiskl.com
The following third parties may set cookies through fiskl.com when you have consented (where consent is required):
| Provider | Purpose | More information |
| Google LLC (Google Analytics) | Website analytics — visitor counts, traffic sources, page performance | https://policies.google.com/privacy |
| Google LLC (Google Tag Manager, where used) | Tag management for analytics and marketing | https://policies.google.com/privacy |
| Marketing platforms used by Fiskl from time to time (e.g. for paid advertising and retargeting) | Marketing measurement and attribution | Identified in the Cookie Preferences centre |
Fiskl does not knowingly permit the setting of third-party cookies on logged-in pages of the Fiskl Platforms (the application itself, accessible via app.fiskl.com), other than strictly necessary cookies needed for the Fiskl Platforms to function. Marketing and analytics technologies are limited to the marketing and informational pages on fiskl.com.
The current set of third-party providers and the specific cookies they set is published in the Cookie Preferences centre accessible from the cookie banner and from the footer of fiskl.com.
4. Your choices and how to control cookies
4.1 Fiskl’s custom cookie consent banner
On your first visit to fiskl.com, and at any time afterwards via the Cookie Preferences link in the footer, you can:
- accept all cookies;
- reject all non-strictly-necessary cookies;
- customise your preferences by category (Functional, Analytics, Marketing);
- withdraw or change your consent at any time.
Your choices are stored in a consent record cookie on your device and apply to your interactions with fiskl.com on that device and browser. We retain a record of your consent for compliance purposes.
4.2 Browser controls
You can also control cookies through your browser’s privacy and security settings, including blocking, deleting, and being notified before cookies are set. Each browser provides different controls. Help pages from major browser providers:
If you block strictly necessary cookies, parts of the Sites will not function correctly.
4.3 Mobile devices
On iPhone, iPad, and Android devices, you can use device-level controls to limit ad tracking, reset advertising identifiers, and control App Tracking Transparency where supported.
4.4 Opt-outs for advertising networks
You can opt out of interest-based advertising provided by participating networks at:
- Digital Advertising Alliance: https://youradchoices.com
- Network Advertising Initiative: https://thenai.org/opt-out/
- European Interactive Digital Advertising Alliance: https://www.youronlinechoices.com/
These tools opt you out of categories of advertising, not from individual cookies.
4.5 Withdrawing consent for the Fiskl Platforms
The Fiskl Platforms (the application itself) only set strictly necessary cookies for their operation. There is no analytics or marketing cookie consent requirement within the logged-in Service.
5. “Do Not Track” signals and Global Privacy Control
We honour Global Privacy Control (GPC) signals where the law of your jurisdiction recognises GPC as an opt-out mechanism (including California under CPRA and Colorado under CPA). When a recognised GPC signal is detected, we treat it as a request to opt out of sale and sharing of personal information.
The legacy “Do Not Track” (DNT) browser signal is no longer widely supported by browsers as a privacy mechanism, and there is no consensus on how websites should respond. We do not modify our cookie practices based on DNT alone, but our cookie banner provides equivalent and more granular controls.
6. Cookies and personal data
Some cookies and similar technologies process information that is personal data under UK GDPR, EU GDPR, and equivalent laws. Where they do, the processing is governed by the Privacy Policy at https://fiskl.com/legal/privacy-policy/, including:
- the legal bases for processing (Privacy Policy section 4);
- your rights as a data subject (Privacy Policy section 8);
- the supervisory authority for your jurisdiction (Privacy Policy section 9);
- jurisdiction-specific notices (Privacy Policy section 17).
7. Children
The Sites are not directed at children under 16. We do not knowingly use cookies to collect personal data from children. If you believe a child has been able to set cookies that involve personal data, contact dpo@fiskl.com.
8. Changes to this Cookie Policy
We may update this Cookie Policy from time to time. Material changes are effective 30 days after we post notice. Non-material changes (clarifications, corrections, structural updates) are effective on posting. Continued use of the Sites after the effective date constitutes acceptance.
The current version is always available at https://fiskl.com/legal/cookie-policy/.
9. Contact
| Topic | |
| Cookie questions, exercising preferences | privacy@fiskl.com |
| Data protection and DPO matters | dpo@fiskl.com |
| Trust Center, security questionnaires | trust@fiskl.com |
| Legal notices | legal@fiskl.com |
Fiskl Limited (and the wider Fiskl Group) 6A Thirlmere Road London, N10 2DN United Kingdom Company number: 09330290
Effective: 15 March 2026