Xero New Invoicing Problems: Why Users Are Switching

LinkedInXFacebookThreads
9 min. read

The accounting software landscape in early 2025 has been dramatically shifted by widespread dissatisfaction with Xero’s new invoicing system. As businesses search for a reliable Xero alternative invoicing software, Fiskl has emerged as the leading solution, addressing the exact pain points that have frustrated Xero users. This comprehensive analysis explores why businesses are making the switch and how Fiskl solves the critical issues plaguing Xero’s new platform.

Direct Comparison: Xero vs Fiskl Invoicing Software

Feature Xero New Invoicing Fiskl
Processing Speed 2-3x slower than classic Up to 75% faster than Xero
Mobile Usage Limited functionality Best-in-class native mobile app for iOS and Android, purpose-built for mobile invoicing
Interface Requires excessive scrolling Streamlined, efficient layout
Learning Curve Significant retraining needed Minimal training required
Migration Support Limited Comprehensive assistance
Pricing Higher cost, reduced functionality Cost-effective, feature-rich
Customer Support Limited direct support 24/7 dedicated assistance
Implementation Forced migration by Feb 2025 Flexible transition timeline
Multi-Currency Management Basic conversion tools only Invoice line items in any currency with auto/manual exchange rates
Payment Matching Manual reconciliation Automated payment matching, including processing fee assignment
Multi-Brand Support Not available Fully supports multiple brand management
Product & Service Catalogs Not integrated Comprehensive catalog with pricing, tax, and descriptions
Recurring Invoices Limited customization Fully automated recurring invoicing
Payment Gateways Basic integrations Wide variety of payment gateways for faster transactions

Critical Issues with Xero’s New Invoicing System

Recent user feedback has highlighted significant problems with Xero’s new invoicing platform:

Severe Processing Delays

Business owners report dramatic increases in processing time, with one stating, “What used to be a 30-second task in Xero, now takes anywhere from 5-mins to over an hour!” This efficiency loss directly impacts business operations and bottom lines.

Interface and Navigation Challenges

Users consistently report:

  • Excessive scrolling requirements due to poor space utilization
  • Frequent system slowdowns and technical glitches
  • Multiple clicks required for basic functions
  • “Impossible to use on a mobile phone” interface

Critical Feature Losses

The new system has removed or compromised essential features:

  • Inefficient invoice-to-purchase-order conversion
  • Unreliable file attachment system
  • Reduced keyboard shortcut functionality
  • Complicated due date and payment term settings

How Fiskl Revolutionizes Business Invoicing

Fiskl’s modern invoicing system offers comprehensive solutions to each pain point experienced by frustrated Xero users:

 

Invoicing take control invoice payment methods

1. Modern, Intuitive Interface

Fiskl’s user-centric design ensures a seamless invoicing experience with:

  • Optimal Screen Space Utilization: Minimized scrolling and clear organization of information.
  • Rapid Loading Times: Say goodbye to delays and lagging systems.
  • Fully Native Mobile Apps: Fiskl offers best-in-class native mobile apps for iOS and Android, designed specifically for mobile screens. These apps allow users to create, send, and manage invoices effortlessly, offering a seamless and optimized experience tailored for business owners on the go. With touch-optimized controls, Fiskl delivers a seamless mobile invoicing experience for business owners on the go.
  • Touch-Optimized Controls: Perfect for mobile and tablet users, enhancing usability on-the-go.

2.  Processing Speed

Fiskl eliminates inefficiencies by prioritizing speed and simplicity. Key features include:

  • Single-Click Invoice Generation: Create and send invoices instantly, saving time on every transaction.
  • Smart Auto-Population Features: Reduce repetitive data entry with pre-filled client and product information.
  • Instant Invoice Duplication: Quickly replicate invoices for recurring clients or projects.

3. Best in class Functionality

Fiskl offers best in class mobile and web invoicing that include:

  • Multi-Brand Management: Easily manage multiple brands or business identities, each with its own branding and invoicing requirements.
  • Product and Service Catalogs: Maintain detailed catalogs of products and services, complete with descriptions, pricing, and tax details for quick addition to invoices.
  • Seamless Document Conversion: Easily convert quotes to invoices or invoices to purchase orders.
  • Quick File Attachment System: Attach receipts, supporting documents, or contracts to invoices effortlessly.
  • Flexible Payment Settings: Customize due dates, payment terms, and partial payment options for each client.

4. Advanced Automation

Fiskl takes invoicing to the next level with intelligent automation:

  • Automated Recurring Invoices: Schedule and send invoices for repeat clients with zero manual effort.
  • Smart Payment Reminders: Reduce overdue payments by automatically nudging clients when invoices are due.
  • Automated Payment Matching: Reconcile payments to invoices without manual intervention, including assigning payment processing fees automatically in accounting.
  • Intelligent transaction reconciliation: Fiskl leverage AI to help with invoice reconciliation.

5. Unmatched Global Flexibility

Fiskl empowers businesses to work seamlessly across borders with:

  • Multi-Currency Management: Invoice line items in any currency with automated or manually adjustable exchange rates. Change the invoice currency as needed without losing precision.
  • Multi-Language Capabilities: Create invoices in 60+ languages to cater to clients worldwide.

6. Integrated Payments for Faster Transactions

Fiskl’s invoicing system includes integrated payment gateways, allowing clients to settle invoices directly online. This feature accelerates payments, reduces delays, and improves cash flow for small businesses.

7. Comprehensive Client and Invoice Management

Fiskl provides robust tools to track and manage client interactions, ensuring:

  • Real-Time Invoice Status Updates: Know immediately when an invoice is viewed, paid, or overdue.
  • Detailed Client Records: Access complete client histories, including past invoices, payments, and notes.
  • Payments AI reconciliation transactions mockup

 

Take Back Control of Your Invoicing

Ditch Xero's frustrations. Fiskl is purpose-built for small businesses with native mobile apps, multi-currency support, and automation to make invoicing effortless.

ROI Analysis: The Business Case for Switching

Time Savings

  • Average 75% reduction in invoice processing time
  • 15 hours saved per month for typical small business
  • Reduced training time for new staff
  • Faster month-end closing process
  • Improved cash flow from faster invoicing

Cost Benefits

Fiskl offers significant cost advantages:

  • 30% lower monthly subscription costs
  • No hidden feature fees
  • Free migration support
  • Unlimited user accounts
  • Complimentary training resources

Frequently Asked Questions

Do you have a full Fiskl versus Xero comparison?

Check out our side-by-side comparison between Fiskl and Xero.

How long does it take to onboard to Fiskl?

Most businesses complete the transition within 1-2 weeks, with minimal disruption to daily operations.

How does Fiskl’s pricing compare to Xero?

Fiskl typically offers at least 50% lower monthly costs while providing comprehensive features such as multi-currency in the base package. Check out the Fiskl pricing plans.

Can I try Fiskl before committing?

Yes, Fiskl offers a risk-free trial period with full access to all features.

Fiskl invoicing screenshot

Why Make the Switch Today?

The writing is on the wall: Xero’s new invoicing system is costing businesses precious time and money. Every day spent struggling with a problematic system is a day of lost productivity and unnecessary frustration. While Xero continues to push forward with changes that users don’t want, Fiskl stands ready with a solution that actually makes your business more efficient.

Don’t wait for your next invoicing headache. Thousands of former Xero users have already discovered the difference that Fiskl makes:

  • Invoices that used to take 30 minutes now take 5
  • No more system crashes during critical billing periods
  • Mobile invoicing that actually works
  • Support team that listens and responds
  • Features that make sense for real businesses

Imagine invoices that take seconds to create instead of minutes, real-time insights into your financial health, and seamless international invoicing without currency headaches. Fiskl also offers live support to ensure that your transition is smooth and your business never misses a beat.

The choice is clear: continue struggling with Xero’s problematic new system, or switch to software that’s built to make your business run smoother. Fiskl’s risk-free trial means you can experience the difference yourself without any commitment.

Ready to take back control of your invoicing? Start your free Fiskl trial today and join the growing community of businesses who’ve found a better way to work.

Become a Partner