Frequent Asked Questions

All the presented questions & answers are based on Fiskl Documentation and customers feedback.

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Why didn't I get my registration confirmation?

If you haven’t received the confirmation email within a few minutes please check your email spam box. Sometimes the validation code triggers the spam filtering. 
If you don’t see it there please contact us with the details and we’ll get you set up.

What can I do if I forgot my password?

From the Fiskl application login screen, press Forgot Password. An email with a link to reset your password will be sent to the email address used for the Fiskl account. You can also retrieve your password from the Fiskl web dashboard login screen. 
Follow the link to reset the password and then proceed again to the Fiskl application login.

How can I change my Fiskl password?

You can change your password from the Sliding Panel in the fiskl application or from the Fiskl web dashboard. 
In the sliding panel, go to Account info, select Change password and enter your current and then your new password. Press Change password and save. You will receive and email confirming your password change.

What formats do you support for receipts?

We support JPG, GIF, PNG, PDF, HTML, and plain text. If there are other formats you’d like to see supported please go to the Send feedback form in the application.

How can I cancel my Fiskl subscription?

You can cancel your subscription only by contacting us via Fiskl Support.

Do you support any integration with accounting software such as Xero or Quickbooks?

We are planning to integrate with online accounting systems so you can easily export data from your Fiskl account, though this feature is not supported in the current release. 
Please use the Send feedback form in the application if you would like to suggest a specific accounting software.

Don’t see your question?

Lorem ipsum dolor sit amet, nonummy donec eget erat lectus, semper dolor incidunt integer dui, quam est, libero pellentesque sodales, tortor ac nunc eget sodales.

Knowledge Base
Knowledge Base
Contact Support
Contact Support